Smart Home Surgery
Join us on the Smart Home Surgery podcast as we delve into the world of smart home technology. We bring you interviews with industry leaders, peers and influencers to give you a behind-the-scenes look at the people and businesses shaping this exciting field. Expect honest and open discussions on hot topics and the latest trends, without any bias towards specific brands or industry groups. Tune in for a fresh perspective on the smart home industry
Episodes
19 episodes
Building and Selling a Brand
🎉🎬🎙️ Farewell, Season 2! It's time to say goodbye with a bang! 💥 In the final episode, "Building and Selling a brand," we've got the dynamic duo of Colin Urie from Gallo acoustics and Dave Wilson of Dizztribution taking center stage! 🤩Pi...
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Season 2
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Episode 12
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1:04:42
Professional Industry Community
🎧 Join us for an exciting episode of 'Tech Talk Insights' as we sit down with Amanda Wildman, the dynamic owner of TruMedia, an integration company based in Michigan, and a respected Director on the CEDIA board. 🏠💡🗣️ Amanda's extensive ...
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Season 2
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Episode 11
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53:57
Creating Content
Creating Compelling Content for Personal and Business BrandingHost: Benjamin DaviesGuest: David Fell (Media Partner, ex-integrator) and Mr. George Fuet (Former Head of Media Production for Pulse Cinemas, currently on ...
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Season 2
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Episode 9
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1:03:00
Gun For hire
We explore subcontracting within the industry with Matthew Smith and Joni Schaffer… both who have built custom install businesses and now offer help to other integrators new and old in the industry
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Season 2
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Episode 8
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43:58
Dirty Tactics with Tom Dellicompagni
In this episode of the podcast, we delve into the world of smart home integrators and the dirty tactics that exist between competitors. Our guest, Tom Dellicompagni, is a seasoned smart home professional with over 20 years of experience in the ...
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Season 2
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Episode 7
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1:03:32
Events and Relationships
In episode 6 of our 2nd series, we talk "events and relationships," we had the pleasure of welcoming the illustrious James Ratcliffe, a true industry titan in the world of custom install. As if that weren't impressive enough, James has also rec...
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Season 2
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Episode 6
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55:30
Smart Home Industry Secrets
Get ready to dive deep into the industry secrets that only the time served can unveil. Join us as we bring you the latest episode of our podcast, where we expose the brand and distributors' dealer tactics and the art of "faking it before you ma...
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Season 2
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Episode 5
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55:03
Tradesmen Mental Health - A deep dive
Joined my Howard and Dr Terry we dive deeper into the way we manage our mental health
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Season 2
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Episode 4
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1:01:25
Home Technology Compromise
Should engineering standards matter to integrators?Either we’re retailers who sell a range of products, or we’re home technology professionals who sell standards. This episode is about how engineering standards can boost your ...
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Season 2
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Episode 3
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50:16
Is the customer ALWAYS right?
Is the Customer Always Right?You’re probably no stranger to angry customers. But, how do you protect yourself in these tricky situations? In this episode, we talk about how to keep your customers happy without turning your bus...
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Season 2
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Episode 1
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52:49
Partnering with Specialists
The Cost of Not Partnering With SpecialistsPartnering with specialists cost you some of your margin. But, a £500,000 law suit will cost more.In today’s episode, we talk about when it’s worth partnering with a...
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Season 2
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Episode 2
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57:11
Is CEDIA worth it?
A CEDIA member and a non-CEDIA member debate whether CEDIA membership is worth it for your business. You’ll hear both sides of the story so that you can carefully consider whether being a CEDIA member will produce a lucrative return on inves...
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Season 1
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Episode 6
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1:16:48
Smart Marketing - Industry Influencer
How this installer gets 75% of his clients from social media 4 years ago Dan Clerkin didn’t have a social media presence, 3 years ago he started getting serious leads from it, today 75% of his business comes fro...
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Season 1
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Episode 5
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1:00:01
Bad Smart Home Installs
Why aren't there any smart home regulations?Lots of people mistakenly think that starting a service business is easy. They prematurely quit their job and start becoming self-employed with no real plan. Benjamin Pratt...
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Season 1
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Episode 4
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1:03:25
Tradesmen Mental Health - EMOTIONAL
WE TALK ABOUT PRIORITISING MENTAL HEALTH IN YOUR INSTALLATION BUSINESS, NO MATTER WHAT THE TRADE WITH HOWARD SMITHFrom electrician to rehab center ownerHoward Smith went from 3rd-year apprentice dir...
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Season 1
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Episode 3
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1:21:02
Getting into the Smart Home Industry
Becoming the best custom installer has very little to do with your custom installation skills, anyone can learn to be an engineer. In fact, starting your career outside the custom installation and smart home space can give you an edge. Louis...
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Season 1
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Episode 2
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53:08
Should you be "Brand Loyal"
Are your dealers quietly breaking up with you because you’re turning them off without even knowing it. We explore what really motivates brand loyalty in the smart home space. We chat about aftercare, accessible tech support, and what distrib...
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Season 1
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Episode 2
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52:05
